John Goodman
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Customer care and measurement consultant John Goodman shows companies how to leverage the incredible power of customer service to become profitable word-of-mouth machines that experience long-term loyalty and success. Drawing on over thirty years of research for companies such as 3M, American Express, Chick-fil-A, USAA, Coca-Cola, FedEx, GE, Cisco Systems, Neiman Marcus, and Toyota, his strategic book challenges conventional business wisdom and teaches...
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Travis (Johnny Orlando) and his sister, Whitney, visit their grandparents for the summer and stumble upon the evil plan of a greedy land developer (Kelsey Grammer) to steal the land of the town's longtime residents. While running from one of the developer's goons, Travis falls through a magical portal which transports him to the world of American hero Paul Bunyan (John Goodman) and his big, blue, talking ox, Babe (Jeff Foxworthy). Bunyan and Babe...
4) All-Stars
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ALL-STARS follows a girls' 10-year-old fastpitch softball team and their families through a recreation league season that culminates in the selection of the coveted 10-and-under All-Star team. Lance Grayden, a veteran coach who left the league years ago when his daughter moved to an elite softball club team, and then college, has returned to "give something back" to the community. Assuming he'd be coaching a 16-and-under team of seasoned and accomplished...
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Customer Experience 3.0 provides firsthand guidance on what works, what doesn't--and the revenue and word-of-mouth payoff of getting it right.
Between smartphones, social media, mobile connectivity, and a plethora of other technological innovations changing the way we do almost everything these days, your customers are expecting you to be taking advantage of it all to enhance their customer service experience far beyond the meeting-the-minimum experiences...
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"John Goodman is a national treasure whose New Way to Care: Social Protections That Put Families First should be national policy. It is pragmatic, knowledgeable, and accessible. Read it and help to accomplish John's wise advice." -Regina E. Herzlinger, Nancy R. McPherson Professor of Business Administration, Harvard Business School
The COVID-19 pandemic. The Great Recession. The dot-com bust. The early '90s recession. Every decade or so a disaster...
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In this long-awaited updated edition of his groundbreaking work Priceless: Curing the Healthcare Crisis, renowned healthcare economist John Goodman ("father" of Health Savings Accounts) analyzes America's ongoing healthcare fiasco-including, for this edition, the extra damage Obamacare has inflicted on America's healthcare system.
Goodman then provides what many critics of our healthcare system neglect: solutions.
And...
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If you are driving off a cliff, someone telling you to slow down isn't much of a help. (Well, slowing down while you turn in a new direction is likely to be a good idea.) By burning fossil fuels, humanity is now driving itself off a climate cliff toward extinction. We need to completely stop burning "stuff" (fossil fuels, or anything else) for energy. Yet to thrive we really do need lots of energy-in fact, even more than we now are using. This book...
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Despite having surmounted numerous obstacles, the Affordable Care Act-also commonly known as "Obamacare"-remains highly controversial and faces ongoing legal and political challenges. The law's staunchest critics want to repeal and replace the entire law, while even its supporters acknowledge that serious changes are needed. The question is: replace it with what? In A Better Choice: Healthcare Solutions for America, economist and John C. Goodman answers...
11) King Ralph
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When the entire royal family of the United Kingdom is wiped out in an accident, a Las Vegas entertainer turns out to be the only surviving heir.
12) The gambler
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Both an English professor and a high-stakes gambler, Jim Bennett bets it all when he borrows from a gangster and offers his own life as collateral. Always one step ahead, Bennett pits his creditor against the operator of a gambling ring and leaves his dysfunctional relationship with his wealthy mother in his wake. He plays both sides, immersing himself in an illicit, underground world while garnering the attention of Frank, a loan shark with an interest...
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Martin Scorsese directs one of his most compelling and unforgettable movies, reteaming him with screenwriter Paul Schrader (Taxi Driver), and starring Nicolas Cage. A paramedic on the brink of madness from too many years of reviving and losing lives meets the daughter of a man he tried to save. Together, they confront the ghosts of the past, and discover that redemption can be found among the living. *"An exciting, invigorating return to old preoccupations..."...
14) True Stories
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David Byrne, leader of the innovative rock group Talking Heads, whimsically pays homage to the mythical small Texas town of Virgil, a town populated by honest, sometimes slightly askew, people living out their lives and dreams in innocent dignity.
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An unlikely World War II platoon has been tasked by FDR with going into Germany to rescue artistic masterpieces from Nazi thieves and returning them to their rightful owners. With the art trapped behind enemy lines, and with the German army under orders to destroy everything as the Reich fell, how could they possibly succeed? But as the Monuments Men, as they were called, found themselves in a race against time, they would risk their lives to protect...
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"Ever since college-bound Mike Wazowski ... was a little monster, he has dreamed of becoming a Scarer--and he knows better than anyone that the best Scarers come from Monsters University (MU). But during his first semester at MU, Mike's plans are derailed when he crosses paths with hotshot James P. Sullivan, "Sulley" ..., a natural-born Scarer"--Container.
18) Storytelling
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From the director of Happiness and Welcome to the Dollhouse comes the comedy that shines a light on the dark side of human behavior. Take a journey from innocence to experience, kindness to cruelty and love to hate with an emotionally needy college student (Selma Blair) and a dysfunctional family man (John Goodman) as they learn some of life’s most difficult lessons. Masterfully balancing both fact and fiction, acclaimed writer-director Todd Solondz...
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A Musical Romance starring Academy Award Winner Marisa Tomei, Robert Carlyle and John Goodman that premiered at the Sundance Film Festival. Frank has been consumed by grief over his wife's death. But everything changes when he pulls over on a rural highway to help a dying stranger entangled in a car wreck. En route to fulfill a forty-year promise to his childhood sweetheart, the stranger shares a compelling tale of adolescent love replete with first...
20) Trumbo
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The successful career of 1940s screenwriter Dalton Trumbo (Bryan Cranston) comes to a crushing end when he and other Hollywood figures are blacklisted for their political beliefs. TRUMBO (directed by Jay Roach) tells the story of his fight against the U.S. government and studio bosses in a war over words and freedom, which entangled everyone in Hollywood from Hedda Hopper (Helen Mirren) and John Wayne to Kirk Douglas and Otto Preminger. Nominated...